Shipping & Handling

Shipping Policy

Processing & Shipping Times

All orders are processed in the order they are received. Processing times vary based on product type and availability.
Once shipped, delivery typically takes 7–21 business days, depending on your location and carrier delays.
Please note: Weekends and holidays are not considered business days.

Order Tracking

A tracking number will be sent to your email once your order has shipped. Please allow 1–3 business days for tracking updates to appear.

Incorrect Shipping Information
Customers are responsible for providing the correct shipping address. If an order is shipped to the wrong address due to customer error, we cannot issue refunds. If your order has not shipped yet, please contact us immediately to update your address.

Lost or Delayed Packages
We are not responsible for packages lost or delayed due to carrier issues, weather, customs, or incorrect addresses. If your package appears lost, please reach out to the carrier first with your tracking number.

Return & Refund Policy

Eligibility for Returns
To receive a refund, items must meet the following conditions:

Returned within 30 days from the date of your order
Unworn, unwashed, and in original condition
Free of stains, odors, or damage
Original tags (if applicable) must be attached
Must include proof of purchase

Returns that do not meet these requirements may be rejected.

Non-Returnable Items

Digital products
Downloadable items
Sale/clearance items
Customized or made-to-order pieces

Return Shipping
Customers are responsible for the cost of return shipping unless the item arrived damaged or an error was made on our part.

Damaged or Incorrect Items
If you receive a damaged or incorrect item, please contact us within 72 hours with clear photos so we can assist you with a replacement or refund.

Refunds
Once your return is received and inspected, we will notify you of your approval status. Approved refunds will be issued back to your original method of payment. Processing times may vary depending on your bank or payment provider.

Exchanges

At this time, we do not offer direct exchanges. To exchange an item, return it for a refund and place a new order.

Digital Product Refund Policy

Refund Policy

At The Sovereignty Company, we are committed to providing high-quality digital products that support your personal growth, wellness, and learning journey. Since our products are delivered digitally, all sales are final, and we do not offer refunds once a purchase has been made.

Why No Refunds?

Due to the nature of digital products, once the content has been accessed or downloaded, it cannot be returned. We encourage all customers to thoroughly review product descriptions, features, and details before completing their purchase.

Important Recommendations:

Carefully read all product descriptions and features to ensure the item meets your needs.
If you have any questions or concerns before purchasing, please contact us at [Your Contact Information] for clarification.

By purchasing from The Sovereignty Company, you acknowledge that you have read and agreed to this refund policy. We appreciate your understanding and support.

Accessibility Statement.

Accessibility Statement

At The Sovereignty Company, we are committed to ensuring that our website, digital products, and business consulting services are accessible to all individuals, including those with disabilities. We strive to adhere to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards to provide an inclusive and user-friendly experience for all visitors.

Accessibility Features

To improve accessibility, we have implemented the following features:

Navigable Design: Our website is structured to allow easy navigation using keyboard controls, screen readers, and other assistive technologies.
Alternative Text: All images and graphics include descriptive alt text for improved comprehension by screen readers.
Readable Content: We use clear language, consistent fonts, and easily distinguishable colors to enhance readability.
Captioned Media: Video content includes captions or transcripts for users who are deaf or hard of hearing.
Adjustable Text Size: Users can adjust text size through their browser settings to improve visibility.

Ongoing Efforts

We are continually reviewing and improving our website and digital content to ensure it meets accessibility standards. We actively seek feedback from our users to identify and address potential barriers.

Need Assistance?

If you experience any difficulty accessing our website, digital products, or consulting services, please contact us at:

Email: thesovereigntycompany@gmail.com
Phone: 410-417-8710

Please include details about the issue you encountered and any assistive technology you were using. We will make every reasonable effort to accommodate your needs and provide the information you require in an accessible format.

Commitment to Inclusion

The Sovereignty Company is dedicated to fostering an inclusive environment where all clients, customers, and partners can thrive. We remain committed to maintaining accessibility standards in compliance with Pennsylvania state regulations and best practices.

We value your feedback as we continue to improve our accessibility efforts. Thank you for supporting our mission to create a welcoming and inclusive experience for everyone.